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bestjourneys71@gmail.com

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Nuwara Eliya

Windy Corner, Nanu Oya

(+94) 775-017-358

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Terms and Conditions

Welcome to Best Journey (Pvt) Ltd

These Terms and Conditions govern your use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

  1. General

1.1 Best Journey (Pvt) Ltd (“we”, “us”, “our”) offers tour packages and related services (“services”) through our website. 1.2 By booking any of our services, you agree to these Terms and Conditions. 1.3 We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.

  1. Booking and Payments

2.1 All bookings are subject to availability. 2.2 Prices for our services are listed on our website and are subject to change without notice. 2.3 Full payment is required at the time of booking unless otherwise specified.

  1. Cancellations and Changes

3.1 If you need to cancel or change your booking, you must notify us at least 24Hrs prior to the scheduled start date of the tour to enjoy the full refund. 3.2 Cancellations or changes made less than 24Hrs prior to the tour may not fully refund by Best Journey (Pvt) Ltd. 3.3 For airport pickups, any changes to the pickup schedule must be communicated at least 24Hrs prior to your arrival. 3.4 For pickups from Nanu Oya railway station, changes to the pickup schedule must be communicated at least one (1) day prior to your arrival.

  1. Airport and Railway Station Transfers

4.1 We offer airport pickup and drop-off services as part of our tour packages. You must provide your flight details at the time of booking. 4.2 For pickups from the local railway station (Nanu Oya), you must provide your train details at least one (1) day in advance.

  1. Travel Documents

5.1 It is your responsibility to ensure that you have all necessary travel documents, including passports, visas, and insurance. 5.2 We are not responsible for any issues arising from incorrect or missing travel documentation.

  1. Health and Safety

6.1 You must inform us of any medical conditions or special requirements at the time of booking. 6.2 We are not liable for any health issues that may arise during your tour. We recommend obtaining travel insurance that covers medical expenses.

  1. Conduct and Behavior

7.1 You are expected to conduct yourself in a manner that is respectful to other travelers, our staff, and the local communities. 7.2 We reserve the right to terminate your participation in the tour if your behavior is deemed unacceptable, and no refund will be given.

  1. Limitation of Liability

8.1 Best Journey (Pvt) Ltd is not liable for any direct, indirect, incidental, or consequential damages that may arise from the use of our services. 8.2 Our liability is limited to the amount paid for the service in question.

  1. Force Majeure

9.1 We are not liable for any delays or cancellations due to unforeseen events beyond our control, including but not limited to natural disasters, strikes, or political unrest.

  1. Governing Law

10.1 These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka. 10.2 Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

  1. Contact Information

11.1 If you have any questions about these Terms and Conditions, please contact us at [Contact Information].

By using our website and booking our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Why Choose Us?

“Should your holiday be tailored to fit your desires?

Absolutely! At Best Journey, we believe in the uniqueness of every holiday. Discover our bespoke holiday packages for an unforgettable vacation tailored to your preferences.”

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